Knowledgebase : Website and Privacy

Your data is safe with us. Every safeguard available is in place on our website, which is subject to regular PCI audits, ensuring that your personal details and credit card data are safe and secure. With today's technology your account data is safer in an online shopping environment like ours than it is in a physical store.

As far as we are aware no one has ever intercepted an encrypted credit transaction or penetrated a secure server and deciphered an account number. You can therefore shop with confidence at Falk Culinair U.K.

We do have a privacy policy. Click here to view it.

If you have forgotten the password for your account, you can retrieve this by entering the email address associated with your Falk Culinair account on this page.

Update - 23/07/2012
The bug in the password reset action has now been fixed!