Questions and Answers:
Why is my delivery country not listed?
Posted by Neil Corke on 02 November 2014 02:59 PM

Because our cookware is made from thick 2.5mm professional grade bi-metal it is not cheap to ship overseas.  We use several different courier companies depending on the destination.  For most European countries we have obtained competitive fixed rates from one, or more, courier companies and can offer a fixed price for delivery enabling this to be included when placing an order online.

For other destinations, shipping rates are calculated using the box dimensions as well as the gross weight.  To ensure our customers receive the best possible shipping rate we obtain quotes for these individually, checking for the most competitive price with each courier company.

It is therefore not possible to display the delivery charges for all countries.  If you would like be advised of the shipping cost before placing your order, please contact us with a list of the items you wish to purchase, or send a screenshot with your Shopping Basket contents, and we will check the shipping rates and send you a quotation.

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